Refund Policy
Last Updated: 12 September, 2023
Thank you for shopping at [Your Company Name]. We strive to provide you with high-quality uninterruptible power supplies (UPS) and car batteries, and your satisfaction is our top priority. If, for any reason, you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have [number of days] days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must also be in the original packaging.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Refund Policy, please contact us:
- By email: contact@ittefaqbatteries.com
- By phone: 03494441888
Exchanges
If you wish to exchange your item for a different product, please contact us to discuss the details. We will do our best to accommodate your request, subject to product availability.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will provide instructions on how to return the item, and we will either replace the item or issue a refund, depending on your preference and product availability.
Cancellations
If you need to cancel an order, please contact us as soon as possible. If your order has not yet shipped, we will process the cancellation and issue a full refund. If the order has already been shipped, you will need to follow the return process outlined above.
Changes to Refund Policy
We may update our Refund Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.